What sort of software does our establishment need to use Open Shopping Cart?
You use your own computer and smartphone to interact with Open Shopping Cart via our cloud servers.
We have our own reservation system. Why do we need Open Shopping Cart?
Open Shopping Cart provides your establishment with a broadened customer base and potential increased sales.
Does Open Shopping Cart communicate with our existing reservation system?
Not at the current time.
How do we know when a reservation has been booked?
The Open Shopping Cart provides real-time updates to our system. A booking confirmation code will be sent to both the store and customer via email and text. Stores can login on Open Shopping Cart and to view booking details.
How does a customer know if their appointment is running late?
It is the responsibility of the retailer to notify customers of any changes or delays in booking times.
Can we control the amount of reservations that can be made?
Yes.
How does Open Shopping Cart know how long a visit will take?
You control the parameters for the services you provide.
